Contact us

We're here to help.

Whether you have a question about a product, need help building your routine, or want to follow up on an order — we read every message and respond within one business day.

Get in touch

Email: djohnniejamesv@gmail.com
Hours: Monday–Friday, 9am–6pm CT

Or use the form below — we'll reply directly to your email.

Quick links before you write

  • Where's my order? Check your order confirmation email for tracking. Standard U.S. orders ship within 1–2 business days.
  • Need to return something? See our 30-day return policy. Just email us with your order number.
  • Building a K-beauty routine? Tell us your skin type and concerns — we'll send back a starter routine that fits your budget.
  • Authenticity questions? Every product we carry is sourced direct from Korea or from authorized U.S. distributors. Read more on our About page.

— The Glow Haven team